Build to rent

We mange Build to Rent properties, with a focus on resident satisfaction and operational efficiency. Whether it’s a single building or a portfolio of BTR assets, we help create places people want to live, and stay.

We understand the importance of maximising occupancy, maintaining standards, and delivering a consistent experience. Our service supports every stage of the lettings cycle, with a hands on approach. That means being responsive, approachable, and proactive, on the ground and behind the scenes.

What we do

  • Support residents from move-in to issue resolution
  • Manage maintenance across communal and private areas
  • Ensure compliance through regular inspections and reporting
  • Recruit and manage front-of-house and site staff
  • Oversee rent, budgeting, and financial reporting
  • Reduce voids and manage smooth tenancy handovers
Modern flats in a newly developed residential area surrounded by landscaped greenery.

Resident experience & communication

We support residents from onboarding to  issue resolution. We build relationships that encourage  long-term occupancy.

Maintenance & facilities coordination

We manage day-to-day and planned maintenance. We make sure communal spaces, amenities, and private units stay safe, clean, and functional.

Compliance & reporting

We carry out  regular inspections and ensures your developments meet all health and safety, fire risk and building regulations. Reporting tailored to your investment strategy.

Front-of-house & site staffing

We can recruit, train, and manage concierge teams, on-site maintenance staff, and community engagement roles. We make sure your team  reflect your standards.

Financial management

We oversee rent collection, service charge reconciliation (if applicable), budgeting, and financial reporting. Everything is clear  and transparent.

Voids, viewings & tenancy handovers

We support the full lettings cycle. We work with letting agents and internal teams to reduce voids, manage check-ins and outs, and ensure a smooth tenant experience.

Get in touch

Phone

01242 500 839

Helpdesk

Repair reporting system

Support

FAQ's for common queries